Manage your subscription. One click.
Skip a shipment, change frequency, pause for up to 90 days, or cancel — all from your account. No phone call. No retention questions. No hold music.
Sign in to your account
Tap the button below, log in with the email you used to order, and click the Profile tab. Skip, pause, change frequency, or cancel from the Subscription section.
Open my account →Email us, we'll do it for you
Don't want to log in? Email us with your order number and what you'd like to change.
support@bloomazure.comReply to any of our emails
Order confirmation, shipping update, pre-rebill reminder — every email we send is a real inbox. Just reply with what you want.
What you can do, anytime.
- ⏭Skip a shipment. Going on vacation? Already have plenty? Skip the next one and we resume the cycle after.
- ⏸Pause for up to 90 days. Real life happens. Pause the whole subscription, no charges, resume on the date you pick.
- ⇆Change frequency. Switch monthly to quarterly (or back) anytime. Frequency change applies to your next shipment.
- ±Change quantity. Add a second bottle for your spouse, drop down to one if you're using less.
- 📍Update address or payment. Moved? New card? Two clicks in your account.
- ✕Cancel. One click. We don't ask why. We don't try to talk you out of it. Done.
Our cancellation promise.
- You ask. We don't argue.
- We process the cancellation within 1 business day — almost always within an hour.
- You get a confirmation email when it's done. The email includes the date your last shipment will arrive (if any).
- Your next scheduled charge does not happen.
- Your card is never charged again unless you opt back in.
— Sole Reset
Subscription FAQ
What if I'm shipped a rebill before I cancel?
You have 30 days from the rebill ship date to request a full refund on that shipment, including shipping. Email support@bloomazure.com with your order number — we refund within 5–7 business days. Keep the bottle.
Can I get a refund on my first order?
Yes. We have a 60-day money-back guarantee on the first order. No phone call, no questions, no restocking fee. See our refund policy.
What happens to my account if I cancel?
Nothing. Your account stays active so you can re-order anytime, see your past orders, and re-subscribe later if you want. We don't delete you. Cancellation just stops the recurring charge.
I forgot which email I used to order.
Email support@bloomazure.com from any of your email addresses. Tell us your full name and approximate order date — we'll find you and either link your accounts or process the change directly.
I never see the Subscription section in my account.
If the section isn't visible in your account portal, email us and we'll handle the change manually. We're working with our subscription provider to make sure it's present for every customer.